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PlayFrank casino review

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100% up to £100 + 50 Bonus Spins

#AD 18+, New players only. Min deposit £20. Bonuses to a max of £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&C apply

  • 1200+ online games
  • dedicated telephone line for UK players
  • licensed and regulated in the UK and Malta
  • limited withdrawal methods
Dec 1, 2023
Written by Philippe

Choosing a casino is never easy, so LadyLucks decided to make it easier for us! We’ve done our homework and looked at the most important factors like bonuses, payments or customer support, and we’re pretty happy! Our player community can find the Playfrank casino review next.

Use PlayFrank on your mobile

Welcome Bonus100% up to £100 + 50 bonus spins
Wagering35x bonus money
Min. Deposit£20
Withdrawal24h to 4 days

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PlayFrank casino: Fun and peace of mind

PlayFrank casino has been around since 2014 and is operated and managed by EveryMatrix Ltd. They have an efficient and attractive layout making it easy to find games, promotions and everything else!

EveryMatrix is widely recognized for its commitment to delivering high-quality gaming platforms, and PlayFrank is no exception. It has established itself as a prominent name in the gaming industry, consistently offering exceptional experiences.

This company is licensed and regulated by the UK Gambling Commission (licence number: 039483-R-319409-017) and Malta Gaming Authority (MGA/CRP/148/2007, C 42296). PlayFrank Review Games are tested for fairness by two independent labs: iTech Labs and TST.

PlayFrank’s platform

In January 2020, PlayFrank relaunched on a new casino operating platform: Aspire Global Ltd. They offer services that go well beyond games, ranging from security to payments and even customer support. 

Aspire is a major provider of services for online casinos, and the platform change brought a lot of excitement for PlayFrank players. First, it meant that PlayFrank began offering games by developers that were not available before. In particular, NetEnt joined the catalogue, which now includes games like Chronos Joker, Book of Dead and one of the latest releases: Legacy of Dead.

PlayFrank Relaunched by Aspire Global

Most importantly, Aspire is licensed by some of the most important regulating bodies in the iGaming world, with licenses to operate in the UK, Sweden, Ireland, Portugal and Malta. This means that they are held to even stricter standards than some of their individual casinos, and they are subject to regular reviews and audits in several territories. This is a huge seal of approval in terms of fairness, safety and reliability.

PlayFrank’s Design

PlayFrank takes pride in its sleek and contemporary website design, which seamlessly blends visual allure with user-friendliness. The interface is thoughtfully designed, enabling players to effortlessly navigate through the site.

The color scheme chosen is vibrant and lively, fostering an engaging atmosphere that captivates users. Furthermore, the website is meticulously optimized to ensure a seamless gaming experience, be it on desktop or mobile devices.

Players can delight in the fact that they can enjoy PlayFrank’s exceptional offerings across various platforms without any hindrances.

PlayFrank Welcome Bonus & Promotions

Welcome Offer

UK players can take advantage of PlayFrank’s welcome bonus package. It consists of a match deposit bonus of 100% up to £100 and gives players 50 extra spins on the Netent slot Starburst.

There is a minimum deposit requirement of £20 and a wagering turnover requirement of at least 35x bonus money. The wagering turnover on the bonus spins is 35x.

Match deposit100% up to £100
Bonus spins+50
Minimum deposit£20
Wagering requirementsx35
Playfrank’s welcome bonus details

Players outside of the UK should check to see what welcome bonus applies to their country. Bonus terms and conditions apply.

Enjoy my welcome bonus

Promotions and Rewards

Additionally, there are also other regular casino promotions, including Daily Challenges that I found entertaining, and we can get extra rewards such as free spins and bonuses! I easily found information on promotions when I visited the “Rewards” or the “Deposits” page.

We may even find the odd tournament with prize pools and seasonal promotions during Christmas and Halloween.

The casino offers up to three welcome bonuses to qualifying countries as well as ongoing promotions.

What games are available on PlayFrank ?

PlayFrank casino games can be divided into video slots, classic slots, table games, jackpot games and live casino. In total, PlayFrank offers more than 1200 online games for the UK! These include top titles from software developers like Microgaming, Betsoft, Netent, IGT, Quickspin, NYX, Evolution Gaming, Oryx Gaming, green tube, WMS and Yggdrasil.

I was happy to find slot variations organized neatly, based on whatever my flavour was for the day: theme, paylines, features, payouts, volatility, etc. The casino also offered a good selection of live and online table games, including roulette, baccarat and blackjack. I was never bored!

UK players can find over 1200 online games!

Screenshot of the PlayFrank Online Casino home page

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PlayFrank is an absolute haven for those who revel in the excitement of slot games, as it houses an extensive collection of diverse slot titles. Players are presented with a wide range of options, spanning from timeless three-reel slots to cutting-edge video slots adorned with enthralling themes and an array of bonus features.

Within this remarkable assortment, some of the most sought-after slot titles at PlayFrank include the beloved Starburst, the adventurous Gonzo’s Quest, the intriguing Book of Dead, and the captivating Mega Moolah. Each of these games offers an exhilarating gameplay experience and the enticing opportunity to attain substantial jackpots.

Prepare to embark on a thrilling slot adventure at PlayFrank, where the possibilities for excitement and winning abound.

Table Games

For aficionados of classic table games, PlayFrank has curated an impressive selection to cater to diverse preferences. Whether your passion lies in blackjack, roulette, baccarat, or craps, rest assured that PlayFrank has you covered with a delightful array of options.

Each game is presented with its own distinct variations and betting limits, allowing players to tailor their experience to suit their preferences. Among the notable titles available, you’ll find the elegant European Roulette, the exclusive Blackjack VIP, and the captivating Casino Hold’em, alongside many other enticing choices.

At PlayFrank, every player is bound to discover their favored table game, ensuring a satisfying and immersive gaming experience.

Live Casino Games

To truly immerse yourself in the world of a live casino, PlayFrank has an exceptional lineup of live casino games on offer.

Powered by esteemed software providers like Evolution Gaming and NetEnt Live, players can revel in the thrill of real-time gaming with the expertise of professional dealers. The live casino section boasts an impressive selection, encompassing timeless classics such as Live Blackjack, Live Roulette, and Live Baccarat.

In addition to these favorites, PlayFrank also presents exciting game show-style experiences, including the captivating Crazy Time and the renowned Monopoly Live.

Prepare to be transported to the authentic atmosphere of a live casino, right from the comfort of your own home, as PlayFrank delivers an unparalleled and engaging live gaming experience.

Video Poker

At PlayFrank, video poker enthusiasts will discover a satisfying collection of games that cater to their passion. From the classic Jacks or Better to the exciting Deuces Wild, players can put their skills and strategies to the test while relishing the captivating world of poker.

The video poker section presents a diverse range of game variations, each offering unique paytables and rules. This ensures that every player, regardless of their preference, can find a game that suits their individual taste.

Prepare to engage in thrilling rounds of video poker at PlayFrank, where the excitement and rewards of this beloved game await.

Other games

Apart from the wide array of slots, table games, live casino offerings, and video poker, PlayFrank goes the extra mile to ensure players’ entertainment with a captivating selection of other games. Here, players can indulge in thrilling diversions such as keno, scratch cards, virtual games, lotteries, bingo, and an assortment of other engaging options.

These games offer a refreshing break from the traditional casino offerings, presenting players with additional opportunities to test their luck and discover new sources of excitement.

PlayFrank takes pride in providing a comprehensive and dynamic gaming experience, ensuring that there is something to captivate and entertain every player who walks through its virtual doors.

Payment methods available at PlayFrank

Payment Deposits

PlayFrank deposit methods will vary by country, but UK players had a limited number of deposit methods. They did include e-wallets such as Skrill, ecoPayz and Neteller, vouchers such as Paysafecard, and debit cards including Mastercard and Visa.

Most methods instantly transfer the funds, but some methods such as bank transfers can take up to 7 days. The casino imposes a minimum deposit amount of £20 or the currency equivalent, and the max deposit is £10,000. The casino adds no fees to make a deposit. Players from other countries can see the payment options available in the “Deposit” section of PlayFrank’s website.

Payment Withdrawals

The casino aims to process withdrawal requests after 24 hours, assuming that a player has already provided them with all the necessary KYC information.

Until processed, it is still possible to cancel a withdrawal request. Withdrawals typically take anywhere from 3 to 5 working days before reaching a bank account. A player can withdraw a minimum of £20, up to a max of £25,000 a month, but no more than £10,000, or equivalent per week. The exception is progressive jackpots.

Remember that due to anti-money laundering laws, PlayFrank casino will only process withdrawals using the same method as a player used to deposit, providing that this is possible. Any exceptions will be processed through bank transfer, but either way, there are no withdrawal fees.

Playfrank Withdrawal Times depends on your withdrawal method, and it can take up to 3/5 working days before the withdrawal will be in your bank account.

Customer Support

The great thing about PlayFrank customer support is their open from 8 am to 1 am, which made me very happy! This is an advantage over many casinos that only offer this service for limited hours in a day.

Alternatively, we can email [email protected] but should be prepared to wait up to a few hours for a reply. There is also a dedicated telephone line for UK players: 02033189367.

Email[email protected]

If you’re unhappy and want to let them know, the casino offers a dedicated complaints email at [email protected].

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PlayFrank puts the fun back into “Play”

I can honestly say that my experience was positive overall. First, I collected £100 and 50 bonus spins on Starburst with my welcome bonus – with reasonable terms! I was pleasantly surprised at how fast it was to register a new account.

With over 700 online and mobile games, my only problem was deciding which ones to try first – which is a good problem to have! The casino does offer a few payment methods, but I did find both the deposit and withdrawal options a little limited.

I was delighted at the quick response I received after emailing customer support, but unfortunately, they don’t have a telephone number to call. Still, I look forward to playing at PlayFrank.

Discover PlayFrank

Casino overview
Deposit methodsNeosurf, Sofort, EcoPayz, Paysafe Card, Trustly, Visa, MasterCard, Skrill, Neteller, Zimpler
Withdrawal methodsEcoPayz, Trustly, Visa, MasterCard, Skrill, Neteller
Withdrawal limit£25,000 a month
Cashout timePending period : 24 hours / Ewallets : 24 hours / Card : 24-48 hours / Bank Transfers : 2-3 days
Support hoursLive chat: from 8 am to 1 am
Email support[email protected]
Software IGT, Playson, Play’n GO, Betsoft, Quickspin, Microgaming, NetEnt, Evolution Gaming, Booming Games, Nolimit City, Red Rake Gaming, Nyx Interactive,
OperatorEveryMatrix Software Ltd.
Creation date2014
LicenceMalta, United Kingdom

#AD 18+, New players only. Min deposit £20. Bonuses to a max of £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&C apply

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100% up to £100 + 50 Bonus Spins

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