Playfrank online UK casino

PlayFrank casino review

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100% up to £100 + 50Bonus Spins

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New players only. Min deposit £20. Package is split in 1 deposit bonuses to a max of £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 40x. The winnings must be wagered within 7 days. Full terms available here

  • 2,500+ online games and 1,200+ mobile games
  • 24/7 live chat with customer support
  • licensed and regulated in the UK and Malta
  • no dedicated customer support telephone line
  • limited withdrawal methods

PlayFrank puts the fun back into “Play”

I can honestly say that my experience was positive overall. First, I collected £100 and 50 bonus spins on Starburst with my welcome bonus – with reasonable terms! I was pleasantly surprised on how fast it was to register a new account.

With over 2,500 online and 1,200 mobile games, my only problem was deciding which ones to try first – which is a good problem to have! The casino does offer a few payment methods, but I did find both the deposit and withdrawal options a little limited.

I was delighted at the quick response I received after emailing customer support, but unfortunately they don’t have a telephone number to call. Still, I look forward to playing at PlayFrank.

Discover PlayFrank

Welcome to the world of PlayFrank Casino

Choosing a casino is never easy so LadyLucks decided to make it easier for us! We’ve done our homework and looked at the most important factors like bonuses, payments or customer support and we’re pretty happy! Our player community can find the Playfrank casino review next.

Use PlayFrank on your mobile
Welcome bonus 100% up to £100 + 50 bonus spins
Wagering 35x
Min deposit £ 20
Withdrawal 24h to 4 days

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PlayFrank casino: Fun and peace of mind

PlayFrank casino has been around since 2014 and is operated and managed by EveryMatrix Ltd. They have an efficient and attractive layout making it easy to find games, promotions and everything else! This company is licensed and regulated by the UK Gambling Commission and Malta Gaming Authority (MGA). PlayFrank Review Games are tested for fairness by two independent labs: iTech Labs and TST.

PlayFrank’s platform

In January 2020, PlayFrank relaunched on a new casino operating platform: Aspire Global Ltd. They offer services that go well beyond games, ranging from security to payments and even customer support. 

Aspire is a major provider of services for online casinos, and the platform change brought a lot of excitement for PlayFrank players. First, it meant that PlayFrank began offering games by developers that were not available before. In particular, NetEnt joined the catalogue, which now includes games like Chronos Joker, Book of Dead and the latest release: Legacy of Dead.

PlayFrank Relaunched by Aspire Global

Most importantly, Aspire is licensed by some of the most important regulating bodies in the iGaming world, with licenses to operate in the UK, Sweden, Ireland, Portugal and Malta. This means that they are held to even stricter standards than some of their individual casinos, and they are subject to regular reviews and audits in several territories. This is a huge seal of approval in terms of fairness, safety and reliability.

PlayFrank Welcome Bonus

UK players can take advantage of PlayFrank’s welcome bonus package. It consists of a match deposit bonus of 100% up to £100 and gives players 50 extra spins on the Netent slot Starburst. There is a minimum deposit requirement of £20 and a wagering turnover requirement of at least 35x bonus. The wagering turnover on the bonus spins is 40x. Players outside of the UK should check to see what welcome bonus applies for their country. Bonus terms and conditions apply.

Enjoy my welcome bonus

Promotions and Rewards

Additionally, there are also other regular casino promotions, including Daily Challenges that I found entertaining, and we can get extra rewards such as free spins and bonuses! I easily found information on promotions when I visited the “Rewards” or the “Deposits” page. We may even find the odd tournament with prize pools as well as seasonal promotions during Christmas and Halloween.

The casino offers up to three welcome bonuses to qualifying countries as well as ongoing promotions.

What games are available on PlayFrank ?

PlayFrank casino games can be divided into video slots, classic slots, table games, jackpot games and live casino. In total, PlayFrank offers close to 2,500 online games and over 1,200 mobile games. These include top titles from software developers like Microgaming, Betsoft, Netent, IGT, Quickspin, NYX, Evolution Gaming, Oryx Gaming, green tube, WMS and Yggdrasil. I was happy to find slot variations, organized neatly, based on whatever my flavour was for the day: theme, paylines, features, payouts, volatility, etc. The casino also offered a good selection of live and online table games including roulette, baccarat and blackjack. I was never bored!

Players can find over 2,500 online games and 1,200 mobile games.

Screenshot of the PlayFrank Online Casino home page

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Payment Deposits

PlayFrank deposit methods will vary by country, but I found that UK players had a limited number of deposit methods. They did include e-wallets such as Skrill, ecoPayz and Neteller, vouchers such as paysafecard, and debit cards including Mastercard and Visa. Most methods instantly transfer the funds, but remember some methods such as bank transfers can take up to 7 days. The casino imposes a minimum deposit amount of £20 or the currency equivalent and the max. deposit is £10,000. There are no fees added by the casino to make a deposit. Players from other countries can see the payment options available in the “Deposit” section of PlayFrank’s website.

Payment Withdrawals

The casino aims to process withdrawal requests after 24 hours, assuming that a player has provided them with all the necessary KYC information already.

Until processed, it is still possible to cancel a withdrawal request. Withdrawals typically take anywhere from 3 to 5 working days before reaching a bank account. A player can withdraw a minimum of £20, up to a max of £25,000 a month, but no more than £10,000, or equivalent per week. The exception is progressive jackpots.

Remember that due to anti-money laundering laws, PlayFrank casino will only process withdrawals using the same method as a player used to deposit, providing that this is possible. Any exceptions will be processed through bank transfer, but either way there are no withdrawal fees.

Playfrank Withdrawal Times is depending on your withdrawal method it can take up to 3/5 working days before the withdrawal will be in your bank account.

Customer Support : Playfrank review

The great thing about PlayFrank customer support is their 24/7 live chat which made me very happy! This is an advantage over many casinos who only offer this service for limited hours in a day. Alternatively, we can send an email to, but should be prepared to wait up to a few hours for a reply. I was a bit disappointed at the absence of a dedicated telephone line. If we’re unhappy and want to let them know, then the casino does offer a dedicated complaints email at

PlayFrank Mobile Casino Review | 100% Bonus & Spins

UK licensed casino : PlayFrank is a online and mobile Funny Casino where you can play on popular Slots. Check out our COMPLET review with 100% Bonus + 50 Spins

Price: 200

Price Currency: GBP

Operating System: "iOS", "Android", "OSX", "Windows 10"

Application Category: "Casino", "Game"

Casino overview
Deposit methods Neosurf, Sofort, EcoPayz, Paysafe Card, Trustly, Visa, MasterCard, Skrill, Neteller, Zimpler
Withdrawal methods EcoPayz, Trustly, Visa, MasterCard, Skrill, Neteller
Cashout time Pending period : 24 hours / Ewallets : 24 hours / Card : 24-48 hours / Bank Transfers : 2-3 days
Support hours 24h/24
Email support
Software IGT, Playson, Play’n GO, Betsoft, Quickspin, Microgaming, NetEnt, Evolution Gaming, Booming Games, NoLimit City, Red Rake Gaming, Nyx Interactive,
Operator EveryMatrix Software Ltd.
Creation date 2014
Licence Malta, United Kingdom

New players only. Min deposit £20. Package is split in 1 deposit bonuses to a max of £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 40x. The winnings must be wagered within 7 days. Full terms available here

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